Frequently Asked Questions
The actual shoot time ranges from 2-4 hours in most cases. It depends on how many people we are interviewing. For the doctor interview plan for 30-45 minutes. Each staff person and testimonial will take about 15-30 minutes each. We will also need the doctor for action shots with each testimonials and that can take 5-10 minutes per testimonial.
The average time to edit your videos is three weeks, however, we can expedite that if needed.
We will interview you, your staff and testimonials. We have a standard list of questions we can email you prior to the shoot. There is no need to write a script or memorize anything. It is best to have a tentative schedule made up prior to the shoot so that we use our time efficiently.
Yes! We welcome requests before and after the shoot about content that should or should not be included. When we finish with the first draft we will send you links to your videos for review. Changes and corrections can be requested at that time. Our only request is that you request all changes at the same time.
Yes. We will send you copies of your videos via DropBox and you are welcome to use them however you want. There are NO recurring fees. We do use all client videos for promotional purposes as well.
Yes. We will need login information from you if you have your own channel already. If you don’t have your own channel we can set one up for a nominal fee.
A 40% deposit is required at the initiation of your contract with us and to reserve your shoot date. The remaining balance is due upon completion of your videos and approval by you.
Most of our clients pay us via PayPal. That is our preferred method, however, we also accept checks.
Yes, we recommend that you upload your videos to Social Media, Local Business Directories and in email newsletters.